This will enable you to verify that the account is yours in case you lose access to your account.Snapchat won’t accept your email if you have not verified your address, or you are trying to log in using a different email to the one you originally registered with. In the Snapchat setting, double-check that the email and phone number linked to your account are correct. Make sure your email address and phone number are correct Take some time to learn how to keep your Snapchat account safe after you have regained access. Then you will be redirected to the page where you will be able to change your password.Enter the received code and tap on Continue.Wait a moment to get a verification code.Next, choose the most comfortable way for you to reset your password - via SMS or email.Follow the “ Forgot your password?” link.To reset your password via SMS or email, you need to: If you have faced this problem, contact the Snapchat support team for further advice.Īnother way to fix this issue, if any of the above-mentioned actions have occurred, is to reset your password as quickly as possible. Usually, in such cases, Snapchat blocks your account and sends you the ‘Your account is compromised’ message. Unauthorized changes were made to your Snapchat user's phone number or email address.Without your approval, new people are added to your list of contacts.You are suddenly asked to log back into the app while using it.You received an alert that someone entered your profile from a different location, IP address, or gadget.If you detect strange behavior like the following, your Snapchat account may be hacked:
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